EVENTS

Some of the many things with which we can help you, are:

Preparation of death notices; Liaison with officiating Celebrant or Minister; Obtaining of Medical Certificates, including permission to Cremate; Completion of Cemetery Warrant of Interment; Printing of service sheets and Register of attendance; Floral tributes; Recording of service (audio or video); DVD screen presentations; After-service catering facilities; Registration of the death at Dept. of Births, Deaths and Marriages, and obtaining official Death Certificates.

Following the passing of your loved one, family’s permission will be sought to prepare the deceased in our mortuary facilities, after which the family are requested to provide clothing and to choose a suitable casket. Our casket selection room has a wide variety and price range of caskets and cremation urns on display.

The decision regarding the venue for the funeral service is an important one. For those families who choose our modern air-conditioned Chapel, we offer a comprehensive orientation tour of our Chapel facilities as part of the funeral arrangement process. Fresh flowers that are changed weekly, are a feature of the front of the Chapel. Our facility is totally wheel-chair friendly, and our flexible Chapel seating layout can quickly accommodate individual family needs. We also offer our intimate side-Chapel and adjoining lounge for smaller, private services, to cater for up to 24 people in attendance.

On the day of the service, our staff will be ready and waiting to attend to every need of the family, who are welcome to use the family lounge adjacent to the Chapel, prior to the service. The arriving guests will be welcomed and invited to sign the register of attendance, and then shown to an area of available seating. Your officiating celebrant will be familiar with the Chapel speaker system, the staff audio/video technician for the day will have received all relevant CD, DVD and instructions as to when presentations are to commence, and a funeral service leaflet will be placed onto the reserved family seats. A musical accompanist, if required, will be ready to play the requested music on the Rogers electronic organ or Allison piano, whether it be traditional hymns, or well-known songs of yesteryear. The officiating funeral director will assist the entrance of the family to the Chapel, and will co-ordinate with casket pallbearers who may need guidance in regards to their duties.

Our celebrants and funeral directors are happy to offer their ideas and resources regarding the format of the service, but family members are always best qualified to make final choices. For the comfort of all concerned, we generally recommend that the service be no longer than one hour duration. Further memories may then be shared over light refreshments in our adjoining catering lounge. Our team of catering ladies will be available to assist with tea, coffee, juice and water, and a delicious assortment of sandwiches, savouries and a few sweet cakes can be provided in an atmosphere of warm support. Children’s needs are well catered for – their area is filled with ample books and toys to occupy their time.

Following this time of gathering and reminiscing, many families choose to have a more private committal service at the Crematorium or Cemetery – often a small flower is placed on the casket or into the open graveside as a final expression of love and farewell. Your funeral director will arrange whatever option the family consider appropriate, and will schedule the booking time required.

At the conclusion of all services, you have the right to feel that all you would wish to have been done, has been done, and to the highest possible standard. We are confident that with our staff and facilities, you will achieve a memorable farewell for your loved one.

We also take this opportunity to remind you of our aftercare Bereavement Support programme which is offered to all client families. Further details of scheduled support meetings for 2011, and our annual Christmas Candlelight Remembrance Service, are available on the Support page and Events page respectively.

A selection of resources, to assist you in your choice of music, songs, verses, for inclusion in the funeral service, can be found on the page Funeral Resources

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